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LDoS: Mission Critical

When your IT infrastructure hits its Last Day of Support (LDoS), the risks aren’t just technical—they’re business-critical. Unsupported hardware and software can lead to security vulnerabilities, compliance failures, and costly downtime. Ignoring LDoS is like driving with expired insurance—everything works fine until it doesn’t.

 

What Is LDoS—and Why It Matters

LDoS is the final date a vendor will offer support for a product. That means:

  • No more patches or updates
  • No technical support or replacement parts
  • Increased risk of outages and cyber threats
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IGXGlobal

How IGXGlobal Helps You Stay Ahead of LDoS

IGXGlobal offers a comprehensive suite of services designed to proactively manage your IT lifecycle, including LDoS milestones. Here’s how:

  1. Proactive Asset Visibility: IGXGlobal uses customised dashboards and monitoring tools to track your infrastructure’s lifecycle in real time. You’ll know exactly which assets are approaching LDoS—and when to act.

  2. Strategic Refresh Planning: Rather than scrambling at the last minute, IGXGlobal helps you build a roadmap for upgrades, replacements, or extended support. Our experts align refresh cycles with your business goals and budget.

  3. Managed Services That Scale: From on-premise hardware to cloud workloads, IGXGlobal offers 24x7x365 monitoring and management. Our ITIL-based framework ensures that your systems stay secure, compliant, and optimised.

  4. Multi-Vendor Support: IGXGlobal simplifies maintenance across complex environments. Our Enhanced Maintenance Support model means you don’t have to juggle multiple vendors when issues arise. IGXGlobal doesn’t just help you avoid LDoS pitfalls—we help you proactively MANAGE, MONITOR and MAXIMISE your IT investments. LDoS isn’t just a technical deadline—it’s a business decision point. With IGXGlobal, you gain the visibility, expertise, and support to make that decision proactively. Don’t wait for support to vanish.

Preparation and success go hand in hand.  Connect with us to start your LDoS / EoL review and plan. 

Check out our blog: Beyond LDoS: Transform End-of-Support into Your Secure, AI-Ready Advantage


WORKPLACE TRANSFORMATION / WORKFORCE OPTIMISATION

Collaboration

Collaboration

IGXGlobal empowers organisations to unleash the productivity of their workforce, collaborate securely and effectively with their customers, and remain relevant and agile.

Helping you reach your organisational goals is our number one focus. We offer comprehensive solutions for all your collaboration needs including:

  • Calling: support your distributed workforce securely and reliably across the globe
  • Meetings: provide seamless and equitable user experiences 
  • Contact Center: enrich customer interactions and optimise operations based on modern inbound and outbound channels including voice, social media, and chatbots
  • AV & Custom Space Design: ensure your workspaces are keeping up with your workforce needs including conference rooms, auditoriums, video walls, and digital signage 
  • Cloud Solutions: migrate to a seamless, feature-rich cloud experience in an easy-to-consume subscription model with predictable cost
  • Services: expert collab services including lifecycle, adoption, managed, professional and ePlus AVATM for Collaboration Spaces 

ePlus is a 2023 Webex Partner Award Winner, being recognised as the Reimagine Work Partner of the Year.

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Security: Compromise Nothing

In today’s rapidly changing IT environment, organisations must be diligent to protect themselves. Ever-evolving cyber threats can have a long and lasting effect on business operations and brand reputation. IGXGlobal and Cisco work together to stop these threats, with breach protection, user protection and cloud protection solutions. Cisco Security Suites are built on zero trust principles and leverage the power of AI to help secure your users, protect your infrastructure and accelerate resolution of attacks. Cisco security technology, delivered by IGXGlobal, helps you keep your business more secure and productive.

Learn more about IGXGlobal & Cisco Breach Defense

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ThousandEyes is a leading digital experience monitoring platform that provides organisations with comprehensive visibility into the performance and availability of their applications and networks. It enables businesses to see and understand every digital journey from any user to any application, across any network, including the Internet, cloud services, and enterprise WANs. By collecting billions of performance measurements from global vantage points, ThousandEyes helps IT teams quickly identify and resolve issues, optimise connectivity, and ensure seamless digital experiences for customers and employees alike.

 

With its AI-driven intelligence and end-to-end visibility, ThousandEyes empowers organisations to proactively manage complex network environments, hold service providers accountable, and reduce downtime. It supports monitoring of SaaS applications, cloud services, network paths, and remote workforce connectivity, making it an essential tool for assuring reliable and high-quality digital services in today's interconnected world.

Enterprise Networking

Enterprise Networking

How does IGXGlobal support emerging architectures without compromising user experience or straining resources? By giving you clear migration paths that reduce the risks of adoption and governance of the latest technologies. ePlus can simplify the management of complex networks, and help you streamline operations and boost productivity.

Cisco offers a definitive suite of products and services to enable end-to-end network transformations, smart working spaces, and secure hybrid working models. 

Get a simple, actionable roadmap to digital readiness with our free workshop. We will assess how digital-ready your network is today and sketch out where is needs to be tomorrow.


WORKLOAD TRANSFORMATION & OPTIMISATION

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Cisco + Splunk

At IGXGlobal, we help organisations achieve true end-to-end visibility by integrating observability across applications, infrastructure, and networks. With deep expertise in Splunk, Cisco, and AppDynamics, our team designs and delivers full-stack monitoring solutions that accelerate root cause analysis, improve digital experiences, and enable more resilient, data-driven operations. We offer a comprehensive services portfolio—from assessments and architecture design to implementation, optimisation, and ongoing managed services—ensuring customers get measurable value at every stage of the observability journey.

Our 25+ year engineering partnership with Cisco sets us apart. IGXGlobal understands how to bridge AppDynamics application insights with Cisco infrastructure and Splunk’s analytics layer to give IT teams context-rich observability that supports both operational excellence and business outcomes. This capability is especially critical in today’s complex environments, where application performance, network behavior, and user experience must all be monitored in real time and resolved with precision. 

We are also investing in the next evolution of this space through a dedicated AI Ops platform built on Splunk, driving intelligent alerting, event correlation, and automation. Combined with IGXGlobal's robust cybersecurity practice, and supported by our advisory, engineering, and managed services teams, we help customers unify their operational and security data into a single, intelligent fabric that supports agility, resilience, and scale.

Multi-cloud

Multi-Cloud

You want to build and manage a cloud-enabled enterprise foundation. IGXGlobal has the industry-leading expertise, services, and solutions to address your specific needs and execute on the best strategy. Whether you need to deploy, manage, and optimise applications in a multi-cloud environment or protect multi-cloud identities, data, and applications, Cisco offers the essential software that simplifies a multi-cloud portfolio. Together, IGXGlobal and Cisco can deliver the solution that fits your unique business needs.

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Managed Services for your Hybrid Workforce

Digital transformation and hybrid work have changed the game for every organisation. Your network must be dynamic and secure, capable of supporting in-office, remote, and on-the-go users, distributed applications, new technologies, and cloud services.
 
The Cisco Meraki platform, managed by IGXGlobal, provides high performance SD-WAN services and secure network access with 24/7 support from IGX experts. It enables your users to reach the technology they need, when they need it, regardless of where they are located, while optimizing your bandwidth, lowering your costs, and ensuring your organisation is protected against threats.
 
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Leverage the Power of a Long-Standing Partnership

IGXGlobal has a long history of partnering closely with Cisco to provide expert guidance and support through every phase of the IT lifecycle—enabling us to architect a digital landscape that fits your unique business needs and desired business outcomes.

Services-led: Whether you need strategic guidance, adoption support, or something in between, IGXGlobal is here to understand your objectives and help you reach successful outcomes. It’s equal parts strategy, execution, and results, always with our customers at the core.

Our local personalised approach is ingrained into our heritage, but we are in the unique position of possessing Global Systems Integrator capabilities. As an ePlus Technology company, we have a Cisco-certified team of 500+ technical and support resources with over 800 certifications can design, deploy, and manage a wide range of solutions, including enterprise networking, multi-cloud and intent based networking, security, and collaboration tools as well as flexible software licensing and subscription models.

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Honours & Awards:

ePLUS + CISCO

Global Award Winner

Cisco Customer Experience Partner of the Year: ePlus Recognised as Customer Experience Partner of the Year at Cisco Partner Summit 2023.

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Ready to learn more?

Preparation and success go hand in hand.
Connect with us or use the form.
44 (0) 20 3890 7387