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Next-Level Collaboration as a Service

Your time and your team are valuable. So is your network. There’s an easy, reliable and cost-optimised way to better utilise the investment you’re making in both. 

Hosted in world class data centres, and managed by IGXGlobal, our cloud-based calling and contact centre solutions are built on the strength and functionality of Cisco's Cloud Platform.

IGXGlobal Cloud Collaboration allows organisations to alleviate day-to-day management, monitoring and cost associated with on-premise systems and migrate to a seamless, feature-rich cloud experience in an easy-to-consume subscription model with predictable cost. 

Whether you're migrating from an existing on-premise Cisco Unified Communications or Contact Centre solution, or any other solution, IGXGlobal Cloud Collaboration will improve the collaboration experience for your users, increase service quality and reliability, reduce overhead costs and reliance on in-house resources, and provide the high-performance capabilities and flexibility that you can only get from a cloud-based solution.

Offered as a service, the management and monitoring of routine core calling and contact centre functions is taken off your plate while simultaneously increasing predictability and reducing cost. Leveraging IGXGlobal Cloud Collaboration eliminates your need to pay for and reserve physical space in your data centre, manually conduct updates, increase fluctuating power requirements and manage multiple service providers. We do it all for you.

IGXGlobal Cloud Collaboration is provided through a secure network of five operations centres, staffed by a team who is “always on” watching and monitoring your system, identifying and remediating problems before you have to call and ensuring updates are made in real time.

Cloud Collaboration

EBOOK + COLLABORATION

IGXGlobal Cloud Collaboration

Learn more about how you can get all the benefits of Cisco Collaboration delivered as a service and supported by IGXGlobal Managed Services.

Read the eBook

Security

Protect Your Investment 

IGXGlobal Cloud Collaboration is fully compatible with existing Cisco hardware investments. If you have already purchased Cisco handsets, telepresence units, and other on-premise equipment, your current technology will operate as they always have. No need for costly hardware upgrades.
Virtual CIO

Keep Your Voice Carrier (or not)

Want to keep your existing voice carrier? You can. Want to switch to another provider? You can do that, too.  With IGXGlobal Cloud Collaboration, you have options. You select the carrier services you want to use and maintain control to keep this expense competitive with market.
Cloud Hosted Services-Backup

Host Complimentary Applications

IGXGlobal Cloud Collaboration platform also enables you to host complimentary applications, such as Cisco Contact Center. Hosted in the same cloud data centre, this allows you to create the full, feature rich seamless experience for your end users. 

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