Managed Services for Infrastructure and Cloud

Proactive Management across Your IT Footprint

Rely on IGXGlobal to monitor, map, and manage a broad range of technologies - on-premise and in the cloud - so you can elevate IT, drive employee engagement, and maximise productivity. With the ability to better align IT to your business objectives, you’ll achieve faster problem resolution, better risk management, and operational efficiency. Our consumption-based cost models enable you to better meet cyclical business demands and limit upfront capital investments.

Check out the infographic: Managed Services - The Fuel for Innovation

Enhanced Maintenance Support

Simplify your support experience with single-call support for multi-vendor environments and U.S.-based 24x7x365 customer care for faster time to resolution, greater visibility, and enhanced operational efficiency.

Make Maintenance the Backbone of Innovation

Customised Service Levels

• MONITOR—IGXGlobal MONITOR Service proactively monitors your infrastructure 24x7x365 to detect and validate incidents, and alerts you to any network issues that require attention.
• MANAGE—IGXGlobal MANAGE Service expands upon the MONITOR offering to isolate and remediate incidents plus move, add, and change levels of service.
• MAXIMISE—IGXGlobal MAXIMISE Service builds upon the MONITOR and MANAGE levels with strategic oversight as well as enhanced tools and services for optimised network management.

Executive Services Portfolio

Align and measure your IT initiatives with business objectives through tailored, strategic, technology-driven insight.

Align Your IT Initiatives with Business Objectives

Hybrid Multi-Cloud Monitoring

Visualise your IT investments and cloud sprawl, mapping the connectivity of workloads that reside in the cloud for a consolidated view of all multi-cloud metrics across AWS, Azure, and GCP - from on-premise management to cloud-based analysis and discovery.

Gain Visibility in a Hybrid, Multi-Cloud World

Cloud Hosted Services

Featuring consumption-based pricing options and fully managed services, this customised suite of cloud services leverage enterprise-class technology from top tier vendors and meet SOC 2 and HIPAA compliance requirements. Offerings include Cloud Managed Backup, Cloud Disaster Recovery, and Cloud Hosted Infrastructure.

Enhance Efficiency, Elasticity, and Scale