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HOW WE DELIVER

Asset Management Service

The Path to Better IT Lifecycle Management

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Accurately managing IT assets is time consuming, challenging, and expensive, especially for enterprises with thousands of devices. Many companies use simple spreadsheets to manage their inventory, which can be problematic during a compelling event like a maintenance renewal or a device failure requiring an RMA. Relying on inaccurate data can put you in a position of business risk and financial overspending.

The impacts of incorrect entitlements and subscriptions are substantial:

HOW IGXGLOBAL CAN HELP
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Asset Management Service

IGXGlobal Asset Management Service (AMS) is a unique combination of people, process, and best-in-class tools enabling you to establish and maintain an accurate view of your IT inventory for both hardware and software. The service provides strategic guidance to maximise your ROI, mitigate risk, and make better informed decisions about your business.

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The Power of the Dashboard

A key element of IGXGlobal Asset Management Service is the interactive and highly-intelligent dashboard that provides actionable insights across your entire IT environment.

  • Asset Visibility: OEM, serial number location, host name, contract
  • Asset Lifecycle: End-of-life and end-of-support
  • Contract Insights: Devices and dates of renewals

Provides thorough insights into software license details:

  • Enterprise Agreement (EA) usage and consumption
  • Cisco True Forward monitoring
  • License and subscription lifecycle

Ensures data integrity across your install base with visibility to govern IT assets:

  • RMA/decommission management

Improves financial management support:

  • Renewal planning and leveraging device pricing
  • Business unit chargeback/show back
CUSTOMER EXPERIENCE

Customer Cost Optimisation Manager

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All IGXGlobal AMS customers are assigned a dedicated Customer Cost Optimisation Manager (CCOM) certified by IAITAM, the leading authority on IT Asset Management. The CCOM will ensure the portal, and its data, are accurate and maintained—providing constant vigilance via a regular monthly cadence. We keep a keen focus on speeding your adoption and driving the outcomes you seek, all while minimising your time commitment and touch.

Executive reports are generated highlighting:

  • Advanced notice of device end-of-life and end-of-support
  • Contract details in preparation for renewals
  • Decommission reporting and analytics
  • Financial forecasting
  • Inventory growth
BENEFITS TO YOU

Outcomes You Can Expect

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IGXGlobal actively understands the dynamic nature of our customers' environments. Our Asset Management Service helps ensure data integrity across your install base to provide the strategic guidance needed for:

  • Efficiency and Productivity–Mission critical insights help you minimise downtime, increase productivity, and reconcile investments.
  • Cost Optimisation–Avoid unnecessary purchases, reduce redundancy, and extend the lifespan of existing assets, resulting in significant cost savings and smarter budgeting.
  • Security and Compliance–Ensure audit readiness and simplify compliance reporting through automated tracking and reporting of asset inventory and usage.
  • Risk Management and Strategic Planning– Enhance data-driven decision making, improve lifecycle asset management, and optimise operational efficiency.
WHY IGXGLOBAL

Our Unique Differentiators

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Technology-Enabled Platform
Through integrations with leading technology manufacturers, the IGXGlobal platform automates asset management processes and provides real-time visibility into asset inventory, locations, usage, and credits.
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Integration with Other Services
IGXGlobal's Asset Management Service is integrated with other IGXGlobal services, such as software adoption service and the full suite of managed services, providing a comprehensive solution.
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Vendor-Agnostic Approach
IGXGlobal Asset Management Service is vendor-agnostic, meaning that we can work with a wide range of vendors and technologies, providing you with expanded visibility.
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