AMERICAS | EMEA
Mission statement
Managed Services

igxglobal brings together the power of our people, our process and our partners to offer your organization comprehensive solutions and services protecting your IT infrastructure. Our people are technology professionals with an unusually strong mix of business and technical expertise who provide practical, economical and fast solutions to your needs. Our process helps your organization stay ahead of tomorrow’s demands and empowers you to focus on conducting your core business.

Our partners are a select group of leading manufacturers and service providers of security and management devices, appliances and other equipment, whose products meet any needs of customized solutions we recommend. With our customer-centric philosophy, we take a life cycle approach to providing clients the most workable IT solutions. We pledge that we will deliver our services in a timely and cost-effective manner. We want our relationship with you to be lasting and mutually beneficial. We want to be your IT resource for life.

So your IT system is now state-of-the-art, protecting sensitive data and critical business assets. But that’s just a start. Ongoing monitoring, detection, auditing and compliance are equally important. Clearly, a network requires sophisticated data analysis and data mining tools to effectively detect, analyze and research threats. But with thousands of new security vulnerabilities identified each year and compliance requirements, such as those of HIPAA, ISO, CobiT, SOX, FFIEC, GLBA and PCI DSS, demanding detailed reporting and analysis of security events, the sheer volume of activity can be overwhelming.

 

Why Outsourcing Makes Sense

All managed services providers aren’t alike. The right managed services partner will work with you to make sure you have the right combination of critical monitoring and analytical services, taking into consideration your organization’s tolerance for risk. Using igxglobal’s managed security services will not only free up internal staff for other priorities, it also allows you to safely and securely outsource the regulatory compliance that is continuing to pressure businesses of all sizes and across all industries.

The igxglobal-Solutionary Team

To bring your organization the best managed security services, igxglobal teams with the nation’s leading managed security services provider, Solutionary Inc., which has been recognized by SC Magazine and by research firms Forrester and Gartner. A trusted advisor to global customers with one of the highest client retention rates in the industry, Solutionary works with companies of all sizes, with multiple locations and across all industries, delivering best-of-breed offerings for security event correlation and information management, threat prevention, device monitoring, device management, security measurement, compliance management, IT planning, security platform, and security consulting services.

Our igxglobal Solutions Architects work side-by-side with Solutionary on scoping the best solution for each client and during initial phases of the engagement. Managed services are provided by Solutionary’s ActiveGuard® technology; igxglobal is your point-of-contact for report review remediation recommendations and other expert consulting services. Our trusted advisors provide support to your network and security teams for all things IT.

The igxglobal-Solutionary team works with you to ensure your security program is measurable, aligns with your business objectives, effectively mitigates risk, and is in compliance with standardized requirements. igxglobal’s capabilities combined with Solutionary’s global monitoring and management expertise provide the best protection and support in building and maintaining an efficient and effective security program.

Flexible Services

Our igxglobal Solutions Architects work side-by-side with Solutionary on scoping the best solution for each client and during initial phases of the engagement. Managed services are provided by Solutionary’s patented ActiveGuard® technology; igxglobal is your point-of-contact for report review remediation recommendations and other expert consulting services.

Solutionary Activeguard

Managed Services Process

managed services process

Our Life Cycle Approach

Managed Services is one of four igxglobal practice groups that also include Threat Mitigation, Information Technology Security Products and Equipment, and Professional Services. Together, these groups deliver a life cycle of services to help you make informed decisions for your organization. Whether it’s hardware, software, engineering support, managed services or audit work, igxglobal is a one-stop shop for all network security needs.

 
Our Services   Your Benefits

Unified Threat Management
Fully managed service of all-in-one threat management devices.

Log Monitoring and Management
Takes feeds from almost any device in your environment. This flexibility and unmatched breadth allows us to utilize more log sources and detect critical attacks missed by other monitoring solutions.

Compliance and Risk Management
Addresses industry-specific regulatory compliance (e.g. FDIC, FFIEC, GLBA, HIPAA, ISO, PCI, SOX) and vendor management and assesses overall information security programs for compliance.

Device Monitoring and Management
Includes hosted and CPE management infrastructure and end-point security; behavioral analysis to ensure accurate and specific reporting; vendor neutral monitoring and management.

Internal and Perimeter Vulnerability Management
Enables organizations to quickly implement a best-of-breed vulnerability management program without software and infrastructure costs and with minimum burden on staff.

Intrusion Prevention Services
Ongoing configuration and tuning of IPS devices to ensure threat-blocking activities are customized to the unique traffic patterns of your network, reducing the risk of inadvertently blocking legitimate traffic plus 24/7 monitoring and real-time response.

Security Platform Services
Identifies the best platform or combination of internal and external security services to fit the business and delivery requirements of each client and ultimately meet strategic goals. A flexible business model that offers cost savings of 50% or more vs. internal solutions and risk reduction.

Lower security costs

Flexibility and customization of monitoring services

Multiple detection methods including signature detection, anomaly detection, statistical analysis and heuristic analysis

Customizable portal to access security data in real time

Scalability – to manage and monitor all major market share firewalls, VPNs, IDS, IPS, as well as servers

Dedicated account manager as a single point of contact on call 24/7

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