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Network & Security Monitoring Services

igxglobal provides ongoing 24/7 tracking of the system's availability, health and functionality.

igxglobal monitors devices and servers for availability, health and functionality with one or more of the following approaches and will notify your on-call resource of outage or fault.

  1. Active Ping checks - The device is pinged multiple times on a scheduled basis to verify: 1- Response 2- Consistency in Response and 3- Response performance.
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  2. Network Connect Service Checks - A connection is made to a network port supporting specific services to ensure 1- Service Availability 2- Service Response and 3- Service Performance.
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  3. SNMP Checks - Internal functions and faults are verified via SNMP checks over encrypted connections.  These checks perform positive and negative checks verifying service health and operational status.
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  4. OS and Application Checks - igxglobal monitors server platforms running with an Operating System (OS) for hardware utilization in the common areas of processor, disk and memory to ensure thresholds are not exceeded which can slow or disable a system or function.

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