Proactively Manage Your IT Infrastructure

Proactive management puts you squarely in the driver’s seat so you can energise your IT team and business to innovate efficiently. IGX Global Managed Services offer a flexible subscription model to monitor, manage, and maximise the critical technologies that run your business—including cloud, security, data center, mobility, and collaboration. From infrastructure hardware, to workloads, applications, and devices, we leverage an ITIL-based framework that enables us to offer scalable services across multiple industry verticals.


Key Benefits

  • Elevate IT and drive employee engagement by bringing IT staff out of the shadows to focus on strategic projects
  • Generate revenue, maximize productivity, enhance efficiencies, and drive cost savings, backed by over a decade of demonstrated experience with a partner you can trust
  • Improve the efficiency and reliability of IT operations to support customer experience and engagement
  • Monitor and manage a comprehensive range of technologies—from network and data center infrastructure, to applications, videoconferencing, mobile device management, and audio/visual services
  • Maximize the value of your managed services with optimization offerings that better align IT to business objectives, enhance maintenance services, and offer opportunities for training and peer networking


Managed Infrastructure Services

Monitor

MONITOR

IGX Global MONITOR Service proactively monitors your infrastructure 24x7x365 to detect and validate incidents, and alerts you to any network issues that require attention.
Manage

MANAGE

IGX Global MANAGE Service proactively monitors and manages contracted entities against fault and performance criteria, and remediates issues quickly and efficiently. MANAGE also includes circuit management and optional components of Executive Services Portfolio and Enhanced Maintenance Support.
maximize-card

MAXIMIZE

IGX Global MAXIMIZE Service is a fully outsourced network management solution, including circuit management, performance management, configuration management, availability management, as well as the full suite of Executive Services Portfolio and optional Enhanced Maintenance Support.

Value-Added Services

Executive Services Portfolio

Executive Services Portfolio (ESP)

Pair infrastructure analysis, organizational fingerprinting, and strategic roadmap development with quarterly business reviews and participation in our CIO Executive Council for regional peer education and information sharing.


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Managed Security Services

Managed Security Services

IGX Global Managed Security Services support mission-critical tasks by extending the reach of your security team with security expertise and around-the-clock monitoring.

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Staffing

Staffing Solutions

IGX Global delivers a full range of Staffing Solutions, including short-term, long-term, temporary-to-hire, and direct-hire IT professionals.

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